I had contacted The Transformation Center a little over a month ago , reaching out trying to get my son into see a therapist. I got a call back, was in the process of setting up an appointment with one of their therapists. Never got a returned call from that. My son was doing some better. I called them a week-2 weeks later during a crisis trying to get help sooner rather than later. The lady told me she was going to try to get him an appointment for that following Friday. I was relieved as I thought this lady was really going to help me. A month or so later ... still no call back. Glad I had already set him up a impromptu pediatrician follow up, the same day I had contacted them. I decided not to waste any more of my time with this company playing phone tag and not getting expected returned calls. Not a good first impression. If you are a new patient, I suggest spend your time else where.
I have been pleasantly surprised, I enjoy the counselor we see. She is direct and to the point which is what I prefer in a counselor. I look forward to our visits so that I can overcome my problems as well as learn how to problem solve on my own.
A very quaint little church counseling center. I like the water sounds that they play in the hall. Quite calming.
I had an absolutely terrible experience with the counselor they recommended. This woman made me feel worse instead of better, instilled more anxiety on me than I already had, was short and hateful, and claimed she could FIX me in 5 sessions?! I talked to my online support group and they told me it astonishing that a professional would say these things. Counseling is supposed to help you feel better, not worse. I'm now scared to try any other counselors because of this and because of what happened at another "Christian Counseling Center". I called to cancel and the lady had me believing I did, but I get a phone call today asking me if I want to cancel all my appointments ( I had almost calmed down enough to forget, and this brought back flashbacks and now I sit here literally SICK from having to tell the reason I want to cancel over again after it was supposed to be done in the beginning. Gosh I hate PTSD and anxiety). Never again! :'( x_x XD
Chattanooga, Tennessee, 37421
mcarpenter@thetransformationcenter.org